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Software Engineer - CCE


Headquarters: San Francisco, CA

Software Engineer, Customer Centric Engineering

Join a growing team building diagnostic and troubleshooting tools for production systems to ensure the continued success and scalability of our large and rapidly expanding customer base.

At Salesforce, trust is our #1 priority. Our cloud applications handle billions of transactions each day for 100,000+ companies who demand high quality, responsiveness, and predictability. Performance issues and functional bugs must be identified and resolved quickly. As a Software Engineer in the Customer Centric Engineering development team, you will deliver innovative tools used by Salesforce Customer Support and Engineering to detect, diagnose, and prevent these customer-impacting issues.

In Salesforce R&D we work in small, autonomous teams. We value intellect, integrity, and hard work. The company is big enough to have global impact, but small enough for brilliant, driven individuals to make their mark quickly and be recognized. You should have the proven ability to design, develop, optimize and reinvent the feature landscape. If you are passionate about solving tough technical problems, proposing innovative solutions, and understanding customer impact, then we want to talk with you.


Design and implement highly scalable systems and algorithms
Design and implement innovative user interfaces
Work closely with quality engineering, product management, and technical operations to develop, test, deploy, and operate high quality software
Design and develop test cases and implement automated test suites
Required Experience
2-10 years of professional experience working with modern programming languages, such as Java, C#, or equivalent.
Ability to quickly learn new technologies and work effectively in a fast paced dynamic environment.
Experience with open-source technologies and cloud platforms.
BS or MS in Computer Science or equivalent
Strong background in computer science and algorithms
Desired Experience
Experience with distributed systems fundamentals
Experience with AI & machine learning
Experience with large-scale metrics and monitoring
Experience with performance testing, troubleshooting, and tuning
Experience with functional programming
Experience with front-end Javascript (React, Angular…)
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.